What is lead scoring, anyway?
As the name suggests, lead scoring is a technique where potential customers--your leads--are assigned a score that notes how likely they are to to convert into paying customers.
Most forms of lead scoring follow a growth format, which works like this:
Note that scoring can have several trigger levels. For example, reaching a low threshold can tell the marketing team to step in, while reaching a higher threshold means it's time to hand them off to sales. This creates a clear line of separation between the two teams and helps to improve their overall efficiency.
The first thing to do is find out whether or not you actually need to implement a scoring system for your business. If you do, think about the basic elements and follow lead scoring best practices:
Next, consider your options for using automation. A common practice is tying a certain lead score to a Lifecycle Stage, and this is the reason for the multiple score levels discussed above. In particular, you'll want to focus on scoring people as Marketing Qualified Leads, Sales Qualified Leads, or Opportunities.
Finally, make sure you create a plan for your lead-scoring system. It will make the process far smoother.
Need some help setting up a lead scoring system that works--and that marketing and sales will embrace? We can help! Contact us and let's chat.
Topics: Marketing Tips, Sales Tips, Inbound Marketing, Digital Marketing
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